11.A.Director of the safety department.
B.Mr.Grand's personal assistant.
C.Head of the personnel department.
D.The public relations officer.
2014全国大学英语四级考试,上海考区听力音频
21.A.Contact your agent.
B.Get a lift if possible.
C.Use official transport.
D.Have a friend meet you.
18. A.Writers of his time had no means to protect their works.
B.Possible sources of clues about him were lost in a fire.
C.His works were adapted beyond recognition.
D.People of his time had little interest in him.