The actual work of cleaning and caring for the guest room is performed by the room attendants. Their duties include recognizing the guests, introducing room facilities and service, making or changing beds, dusting furniture, sweeping or cleaning floors and carpets, washing bathrooms, replacing towels and washing clothes, making up room and doing turn-down service. They should also supply any personal service to satisfy the guests' reasonable demands, such as wake-up service, room service, laundry service, shoeshine service and baby-sitting service. Whenever and wherever possible, the staff should offer to do extra things for the guests. In addition, they are expected to check up rooms and report any signs of damage or wear and tear that may make repairs and maintenance necessary. Finally, to be competent hotel staffs, they should be capable of handling with unexpected emergency and try to minimize the damage or negative influence. Room attendants have an intimate contact with the guests. A guest may ask the attendants to make up his room at a certain time, or he may indicate he does not want to be disturbed at all, or he would like to have meals in his room. Almost all hotels provide signs that the guest can hang on the doorknob in either of these cases. In addition, guests frequently ask room attendant for items that are supplied by the housekeeping department, such as irons, transformers, special pillows, extra hangers, cribs for infants and hair dryers. In some hotels, the room attendants pick up and deliver clothing for the laundry and valet service. Heavier chores are performed by men who are usually called housemen. Their work involves window-washing, shampooing carpets, polishing metals, removing and cleaning draperies, cleaning the public areas of the hotels, and many other tasks that might be beyond the physical capacities of women. The housemen also run errands for the housekeeping department, such as providing guests with extra things on request.
Which of the following statements is TURE? A. A virtuous person deserves honor. B. A famous person deserves honor. C. A virtuous person is publicly identified. D. A famous person has great accomplishments.
ID：9121-11870 Interestingly, __1__ Chaplin came from Britain, he was __2__ popular in other countries than in his own mother country. The truth is that most English people __3__ the Tramp a little __4__. It was generally thought __5__ them that he had __6__ of an eye for the ladies __7__ his clothes gave him an appearance more __8__ an Italian waiter than __9__ else. __10__ the image was not gentleman-like according to many English people. __11__, the silent movies helped Chaplin to __12__ his true nationality from American audiences. He __13__ making a talking movie __14__ 1936 when he __15__ a nonsense language which sounded like no known nationality. He __16__ said he thought of the Tramp __17__ an educated man who had fallen __18__ hard times. The truth is, however, that he was probably popular because he __19__ as character who revolted __20__ the privileged classes. 2 A even much B much C much more D more much
ID：9121-11825（本题为引用材料试题，请根据材料回答以下问题） According to the author’s understanding, what is Al Gore’s view on global warming? A. It is a reality both people and politicians are unaware of B. It is a phenomenon that causes us many inconveniences C. It is a problem that can be solved once it is recognized D. It is an area we actually have little knowledge about
ID：9121-13061（本题为引用材料试题，请根据材料回答以下问题） The example of a bird sleeping in front of a mirror indicates that ________. A) the phenomenon of birds dozing in pairs is widespread B) birds prefer to sleep in pairs for the sake of security C) even an imagined companion gives the bird a sense of security D) a single pet bird enjoys seeing its own reflection in the mirror
