The actual work of cleaning and caring for the guest room is performed by the room attendants. Their duties include recognizing the guests, introducing room facilities and service, making or changing beds, dusting furniture, sweeping or cleaning floors and carpets, washing bathrooms, replacing towels and washing clothes, making up room and doing turn-down service. They should also supply any personal service to satisfy the guests' reasonable demands, such as wake-up service, room service, laundry service, shoeshine service and baby-sitting service. Whenever and wherever possible, the staff should offer to do extra things for the guests. In addition, they are expected to check up rooms and report any signs of damage or wear and tear that may make repairs and maintenance necessary. Finally, to be competent hotel staffs, they should be capable of handling with unexpected emergency and try to minimize the damage or negative influence. Room attendants have an intimate contact with the guests. A guest may ask the attendants to make up his room at a certain time, or he may indicate he does not want to be disturbed at all, or he would like to have meals in his room. Almost all hotels provide signs that the guest can hang on the doorknob in either of these cases. In addition, guests frequently ask room attendant for items that are supplied by the housekeeping department, such as irons, transformers, special pillows, extra hangers, cribs for infants and hair dryers. In some hotels, the room attendants pick up and deliver clothing for the laundry and valet service. Heavier chores are performed by men who are usually called housemen. Their work involves window-washing, shampooing carpets, polishing metals, removing and cleaning draperies, cleaning the public areas of the hotels, and many other tasks that might be beyond the physical capacities of women. The housemen also run errands for the housekeeping department, such as providing guests with extra things on request.
What does this passage mainly talk about?
A. A virtuous person achieves both honor and fame.
ID：9121-12149（本题为引用材料试题，请根据材料回答以下问题） It can be inferred from the passage that apologizing properly is _______. A. a social issue calling for immediate attention B. not necessary among family members C. a sign of social progress D. not as simple as it seems
ID：9121-12820 The night crawled slowly like a wounded snake, and sleep did not visit Rainsford although the silence of a dead world was on the jungle. Toward morning when a dingy gray was varnishing the sky, the cry of some startled bird focused Rainsford’s attention in that direction. Something was coming through the bush, slowly, carefully, by the same winding way Rainsford had come. He flattened himself down on the limb, and through a screen of leaves, saw it was a man.
ID：9121-12991（本题为引用材料试题，请根据材料回答以下问题） In the last paragraph, the author tells us that ________. A) difficulties are but part of everyone’s life B) depression and unhappiness are unavoidable in life C) everybody should learn to avoid trying circumstances D) good feelings can contribute to eventual academic excellence
ID：9121-12997（本题为引用材料试题，请根据材料回答以下问题） By “just the tip of the iceberg” (Line 2, Para. 8), Siegel suggests that ________. A) half brain sleep has something to do with icy weather B) the mystery of half brain sleep is close to being solved C) most birds living in cold regions tend to be half sleepers D) half brain sleep is a phenomenon that could exist among other species
