The actual work of cleaning and caring for the guest room i--高校试题库-www.gxtiku.com

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ID：9121-11863
The actual work of cleaning and caring for the guest room is performed by the room attendants. Their duties include recognizing the guests, introducing room facilities and service, making or changing beds, dusting furniture, sweeping or cleaning floors and carpets, washing bathrooms, replacing towels and washing clothes, making up room and doing turn-down service. They should also supply any personal service to satisfy the guests' reasonable demands, such as wake-up service, room service, laundry service, shoeshine service and baby-sitting service. Whenever and wherever possible, the staff should offer to do extra things for the guests. In addition, they are expected to check up rooms and report any signs of damage or wear and tear that may make repairs and maintenance necessary. Finally, to be competent hotel staffs, they should be capable of handling with unexpected emergency and try to minimize the damage or negative influence.
Room attendants have an intimate contact with the guests. A guest may ask the attendants to make up his room at a certain time, or he may indicate he does not want to be disturbed at all, or he would like to have meals in his room. Almost all hotels provide signs that the guest can hang on the doorknob in either of these cases. In addition, guests frequently ask room attendant for items that are supplied by the housekeeping department, such as irons, transformers, special pillows, extra hangers, cribs for infants and hair dryers. In some hotels, the room attendants pick up and deliver clothing for the laundry and valet service.
Heavier chores are performed by men who are usually called housemen. Their work involves window-washing, shampooing carpets, polishing metals, removing and cleaning draperies, cleaning the public areas of the hotels, and many other tasks that might be beyond the physical capacities of women. The housemen also run errands for the housekeeping department, such as providing guests with extra things on request.

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ID：9121-12382

Directions: For this part, you are required to write a composition on the topic On a Harmonious Dormitory Life. You should write about 200 words　according to the outline given below in Chinese:
　　1. 宿舍生活有时会出现不和谐的情况
　　2. 一个和谐宿舍生活的必要性
　　3. 如何创造和谐的宿舍生活

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ID：9121-12324
______ I saw only wildness, they saw abundant signs of life.
A. What B. When C. Where D. Whereas

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ID：9121-13072

The small town has ________ many changes during last 10 years.

A) undergone B) developed C) involved D) undertaken

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ID：9121-12833
It’s hard to sympathize ______ her political opinions, which are too different from most of us.
A. over B. with C. about D. for

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ID：9121-11838
A transformation is occurring that should greatly __1__ living standards in the developing world. Places that __2__ recently were deaf and dumb are rapidly acquiring __3__ telecommunications. Many developing countries are planning to invest vast sums of money __4__ their telecommunications networks to allow them to __5__ with developed countries. They believe this will __6__ foreign and domestic investment. However, how fast these nations should push __7__ is a matter of debate. And some developing countries __8__ experience in weighing costs and choosing between technologies. Vietnam, __9__ particular, though desperate for any phones, requires that all mobile phones be expensive digital models. Still, there is __10__ dispute that communications will be a key factor __11__ the winners from the losers. Over the next decade, China plans to pour some $100 billion into telecommunications equipment. Telecommunications is also a key __12__ Shanghai’s ambition of becoming a top financial center. Shanghai plans to be as electronically advanced __13__ New York. __14__, some other developing countries and areas such as Hungary, Latin America, and Thailand are all hoping to jump into the modern world __15__ means of telecommunication revolution. For countries that have lagged __16__ for so long, the temptation to move ahead in one jump is hard to __17__. And __18__ the mistakes they’ll make, they’ll persist ―__19__ day they can cruise alongside Americans and Western Europeans __20__ the information superhighway.
10
A little
B much
C many
D less

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